Help & Support
Financial Difficulties
If money is under pressure, Phoenix Credit Union is here to support you.
You do not have to face it alone
Financial pressure can happen for many reasons, and it is important to know you do not have to face it alone. If you are worried about repayments, bills or your general financial situation, Phoenix Credit Union encourages you to get in touch as early as possible so we can understand your circumstances and discuss the support available.
Early contact can make a real difference. Our approach is focused on listening, treating members fairly and helping you take practical next steps in a respectful and supportive way.